How might we increase hang out time to improve  family integration quality?

In México, 70% of women who attend a double working day (professional and home) suffer from conditions such as chronic stress, which affects the family nucleus because it results in irritability and sadness which can lead to depression.

Brief
Supported by research methodologies and the deep understanding of the user, it was decided to create an ecosystem around a digital product that would allow families to distribute household chores among all members, achieving collaborative work and decentralization of activities.

This ecosystem was complemented by designing a business strategy and services that include the creation and strengthening of a support community to solve problems related to child rearing and household chores, all this in a ludic environment so that the family can share rewards generated for the fulfillment of different tasks.
Role
Responsible for UX research, digital strategy, wireframing and prototyping.
Photo by Jakob Owens

Design Process

Creative Process

Explore

The project began by doing research and analysis on exponential technologies and global and local trends, then quantitative data was gather, hypotheses developed.

Interview Guide
Guide of Interview
Hypothesis Generation
Understanding User Needs
Creating Journeys
"Working mothers, need to organize their household chores efficiently during the week to spend personal time and feel satisfied."

Innovate

Through the investigation and validation of the hypotheses, we limit our users and began on working with women who have children whom have not yet reached adolescence. We realized that family living time is not always of quality due to the many tasks they have to performed, however these tasks are usually centralized in women, this problem is aggravated since in Mexico, women occupied more than twice his time to carry out unpaid work home than men.

In this phase, user needs were defined and value insights were found. Likewise, ideation and validation sessions were held to define the product, subsequently business validation strategies were designed.

Interview Guide
Identifying User needs
Idea generation
Analysis
Desgining Business Model

Make

After refining the ideas, a business model and an ecosystem were structured to generate an experience around a digital product, which allow family integration and decentralization of household activities and generate a sense of reward.

Interview Guide
Storyboard
ExO Canvas
Wireframe

Launch

During the development of the digital product, prototypes were made in order to validate the idea as well as the business model and iterate the usability of the system.

Prototype